Where are National Book Tokens sold and exchanged?
National Book Tokens Gift Cards are the only gift cards that are sold and exchanged in bookshops across the UK. This includes Waterstone's, WHSmith (ex in Airport locations), Blackwell, British Bookshops, Easons (Northern Ireland), John Smith,Foyles and local independent bookshops.
The paper National Book Tokens gift vouchers are still currently sold and accepted in bookshops across Ireland.
Bookshops include all the major chains and local independent bookshops.
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Are National Book Tokens bought in Hughes & Hughes, Ireland, still valid?
There have been mentions in the Irish Press regarding the validity of Book Tokens purchased in the bookshop chain Hughes & Hughes, which has recently gone into receivership. We would like to confirm that National Book Tokens continue to be valid and can be spent in any participating bookshop across Ireland. To find your nearest bookshop,
click here
.
Does the National Book Tokens Gift Card have an expiry date?
If the Gift Card is not used for a period of 24 consecutive months, the gift card will expire and any remaining value will be deducted.
To ensure that a Gift Card remains active you either need to use it to purchase a book, have it topped up or do a balance enquiry. The next 24 consecutive month period will begin once the gift card has been used or its balanced checked.
Can I still redeem National Book Tokens paper gift vouchers?
Yes, National Book Tokens paper gift vouchers do not have an expiry date and you can continue to redeem these in any participating bookshop. Find your nearest bookshop by using our stockist search.
Will all bookshops continue to accept paper tokens?
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It is likely that over time, some bookshops will stop accepting paper vouchers. We will issue a full list of these on our stockist search.
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There has been mentions in the Irish Press regarding the validity of Book Tokens purchased in the bookshop chain Hughes & Hughes, which has recently gone into receivership. We would like to confirm that National Book Tokens continue to be valid and can be spent in any participating bookshop across Eire. To find your nearest bookshop,
click here
.
Does the National Book Tokens Gift Card have an expiry date?
If the Gift Card is not used for a period of 24 consecutive months, the gift card will expire and any remaining value will be deducted.
To ensure that a Gift Card remains active you either need to use it to purchase a book, have it topped up or do a balance enquiry. The next 24 consecutive month period will begin once the gift card has been used or its balanced checked.
Can I still redeem National Book Tokens paper gift vouchers?
Yes, National Book Tokens paper gift vouchers do not have an expiry date and you can continue to redeem these in any participating bookshop. Find your nearest bookshop by using our stockist search.
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What can a National Book Token be exchanged for?
National Book Tokens make the perfect gift for book lovers of all ages as they can be exchanged for all kinds of books from the best selling new fiction to reference and school textbooks as well as maps.
Are National Book Tokens easy to send?
National Book Tokens gift cards come with a free backing card and envelope, they are the right size to send as first or second class post and can be used in bookshops across the UK.
National Book Tokens paper gift vouchers which are still valid in Ireland continue to come with a free card and envelope and can be posted first or second class.
Do I need to buy a card as well?
National Book Tokens Gift Cards come with a free backing card of the same design, which conveniently folds into a greeting card. These designs are on display in bookshops across the UK, and to find your nearest, use our
stockist
search.
National Book Tokens paper Gift Vouchers come with a range of free cards to suit all recipients, these are displayed in bookshops across Ireland.
What choice of cards do I have?
The new National Book Tokens Gift Cards come in 6 exciting new designs to suit all ages and tastes and are suitable for any occasion from Christmas or birthdays to school prize giving or corporate gift.
National Book Token paper gift vouchers, sold and accepted in Ireland, come in many designs which are still suitable for all ages, tastes and occasions.
Are there specific terms and conditions for the National Book Tokens Gift Card?
Yes, specific terms and conditions apply to the National Book Tokens Gift Card. For more information on these,
click here.
Can National Book Tokens be bought overseas?
National Book Tokens Gift Cards can be bought online and sent to recipients throughout the UK. National Book Tokens Gift Vouchers can also be bought online and sent to Republic of Ireland. Visit our
buy online page to find out more.
Can National Book Tokens be sent overseas?
There are Book Token Gift Voucher schemes in a number of countries, if you have friends and family overseas they make a great way to send them a present. You can find out more on our
buy online page.
What denominations are National Book Tokens available in?
Any amount between £1 and £250 can be loaded onto a National Book Tokens Gift Card which is valid in bookshops across the UK.
National Book Tokens Gift Vouchers are sold and accepted across Ireland in Irish Euro vouchers, and are available in the following denominations of €2, €5, €10, €20 and €30.
Can change be given for a National Book Token?
Regarding Gift Cards,
if the value of your purchase is less than the value on the card, the balance remains on the card for future purchases. They cannot be exchanged for cash in bookshops and change will not be given.
Regarding Paper Vouchers, these cannot not be exchanged for cash. If the value of the book(s) you purchase is less than the value of the paper token. It is at the bookseller's discretion whether they give the change in the form of National Book Tokens (gift cards or vouchers) or cash.
Can National Book Tokens be used online?
In the future National Book Tokens Gift Cards will be able to be used against online purchases of books only on the websites of bookshops that have this online facility - this is currently not available. Please visit the specific bookshop’s website for more information on their policy.
Is it safe to buy National Book Tokens from auction sites?
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We do not recommend that you purchase National Book Tokens gift vouchers or gift cards from auction sites. Although the sellers may be legitimate we have had reports of non delivery of items. We advise caution especially if the seller has a large quantity of vouchers or gift cards, numerous lots to sell or is offering various denominations.
How can I bulk buy National Book Tokens?
National Book Tokens can be purchased in bulk (a minimum purchase applies) for use in any incentive initiative, staff motivation, reward, as a simple thank you or for prize giving. For further details
click here
Where can I purchase a National Book Tokens Gift Card?
National Book Tokens Gift Cards can be purchased at chain and independent bookshops across the UK. Find your nearest bookshop using our
stockist search. They can also be purchased on our website using our secure online purchasing pages. Visit our
buy online section to find out more.
Where can a National Book Tokens Gift Card be used?
National Book Tokens Gift Cards can be used in thousands of bookshops across the UK, including independents and chains. To find your nearest bookshop, use our
stockist search.
Gift Cards are valid in the UK only. They cannot be purchased or redeemed in the Republic of Ireland, Isle of Man or Channel Islands where paper gift vouchers continue to be valid.
What can I buy with my National Book Tokens Gift Card?
National Book Tokens Gift Card can be used to purchase books and maps in any participating bookshop.
How do I use my National Book Tokens Gift Card?
Simply take your gift card to the till and use it as you would any gift voucher. The bookshop will deduct your purchase amount from the gift card’s value and give the gift card back to you.
What is the minimum and maximum amount I can load onto the Gift Card?
National Book Tokens Gift Cards can be loaded with any amount from a minimum of £1 to a maximum of £250.
Can National Book Tokens Gift Cards be topped-up with more value?
Yes, the gift cards can be topped up with any amount up to the maximum value of £250. This can be done by taking your gift card to your nearest bookshop where you can put more value on it. Find your nearest bookshop by using our
stockist search.
Do I have to spend the entire Gift Card’s value at once?
No, you can spend as much of the gift card’s value as you like, whenever you like, providing your gift card has not expired. Any remaining balance will stay on the gift card until your next purchase.
Is there a limit to the number of times a National Book Tokens Gift Card can be used?
No, the gift card can be used any number of times until all the balance is used.
How do I find out how much value is on the gift cards?
You can check your National Book Tokens Gift Card value at any time.
You can check your gift card’s value by using online
Balance Enquiry function, by asking in store
at your nearest bookshop or by phoning 0845 602 7423.
What happens if my National Book Tokens Gift Card is declined?
Your gift card may have expired, or the available balance on the gift card could be less than the purchase amount and you could use another form of payment to pay the difference
Alternatively, it may have been blocked due to fraudulent activity reported on it. Please phone our helpline on 0845 604 1698 and we can investigate further.
What happens if my National Book Tokens Gift Card is lost or stolen?
National Book Token Gift Cards should be treated like cash, so unfortunately if they are lost or stolen we are unable to refund any balance that was remaining on the card.
Can the bookshop give me change in cash back from a National Book Tokens Gift Card?
The remaining balance on the gift card must remain on the Gift Card. The bookshop cannot give cash back from the gift card’s balance.
Can I use my National Book Tokens Gift Card on Amazon/Play.com?
You cannot currently use your National Book Tokens Gift Card on these websites.
Can I use my National Book Tokens Gift Card in supermarkets?
National Book Token Gift Cards cannot currently be used in supermarkets.
